All THMCo quotes are based on the needs of the individual homeowner, size of the property and are subject to ongoing review.

Before commencing any services, we require an email consenting to our services and agreement of our Terms & Conditions. We also require a Direct Debit form to be completed before we begin any services.

A monthly invoice detailing the services delivered will be sent via email and we will collect your bill monthly in arrears direct from your bank account.

Please note that should our team not be able to access the property at a pre-arranged appointment time, you may still be charged the full amount.

THMCo is happy to arrange up to three quotes from third party suppliers for approval by the Homeowner.

The homeowner has to give written consent to the THMCo to proceed with any works carried out by a Third Party.

All payments and/or invoices to third party suppliers will be paid by THMCo and immediately invoiced back to the Owner with a ??% management fee include on the price of works.

The Owners understand the works carried out by the third parties are not the responsibility of THMCo.

Any breakages or structural damage to properties will be covered by the homeowners Home Insurance policy.
THMCo is not liable???????

It is essential that our teams are offering the best service for our clients.

After the first and second appointment, our team will be in touch with the homeowner after each appointment for feedback. This then progresses to monthly and then quarterly calls.

Should there be an issue with the property or our services that cannot be dealt with directly with our Property Manager, our homeowners are free to call the office directly on ????.

The office is manned from Monday – Friday, 9am to 6pm. They are also able to email ?????@????? And will get a response within 24 hours.

We offer all our homeowners a ???? refund on one month trial period

We require ??? notice for terminating our services.